🚚 We currently ship only within the United States 🇺🇸 – Every product is uniquely illustrated or redesigned with love by me, Catherine Sivie 💜
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 We’d love to hear from you! Whether you have a question about our products, your order, or US partnerships, our team is here to help.




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Contact Information


Thank you for your interest in Sense Serenity! We’re here to assist with any questions, concerns, or feedback you may have about our products or services. Please feel free to reach out to us through any of the following methods:


Customer Support


📩EMAIL

Products are fulfilled and shipped from the US. For inquiries, contact us via email.


📧 senseserenity@usa.com


Business Hours


Our team typically responds within 24 hours, Monday-Friday.


POD & American Buyer Essentials

Design That Feels Personal — Quality You Can Trust


🇺🇸 Made in the USA Production

All items are produced and shipped by professional U.S. manufacturing partners.

Your order is printed, packed, and delivered by American workers.

Fast U.S. Shipping

Orders ship directly from U.S.-based facilities — no overseas delays.

Typical delivery time: 3–7 business days.

Secure Packaging

Every product is carefully packed to prevent damage during transit.

Special handling is used for fragile and premium items.

Quality-Checked Before Shipping

Each item is produced on demand and inspected individually before it leaves the facility.

Safe & Easy Checkout

Each item is produced on demand and inspected individually before it leaves the facility.

Hassle-Free Guarantee

If anything arrives damaged or incorrect, you’ll receive a quick replacement or refund — no complicated returns.

Design & Originality

Where Original Art Meets American Craftsmanship


Hand-Drawn Artwork

Every product begins with one of my own illustrations — drawn digitally or by hand.

No templates, no generic designs. Each piece reflects my personal creative process.

Original Concepts Only

Nothing here is mass-made or reused.

Every collection is built from scratch with new themes, new textures, and fresh visual styles.

Artist-Owned Brand

Sense Serenity is a small, artist-led brand — I design everything myself to bring real character and emotion into your home.

Thoughtful Aesthetic

Soft color palettes, minimal composition, clean typography, and modern layouts inspired by calm interior design trends.

Premium Visual Identity

Each product is created to look at home in modern American spaces — cozy, elegant, warm, and easy to style.

Need help?


Legal Notice

This page explains the legal framework behind our business, including brand ownership, compliance, and operating standards.

Shipping Policy

Here you’ll find detailed information about processing times, delivery estimates, and how your order is shipped within the United States.

Magazine

Discover curated articles, seasonal guides, inspiration boards, and behind-the-scenes content from my creative process.

Privacy Policy

This section outlines how we collect, use, and protect your personal data to ensure a secure and trustworthy shopping experience.

Terms of Service

Read the full terms governing purchases, website use, and customer responsibilities for a smooth and transparent experience.

Blog

Browse personal stories, tips, updates, and insights about new collections, design inspirations, and brand news.

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