Contact us!
How can we help?
We’d love to hear from you! Whether you have a question about our products, your order, or US partnerships, our team is here to help.
Contact Information
Thank you for your interest in Sense Serenity! We’re here to assist with any questions, concerns, or feedback you may have about our products or services. Please feel free to reach out to us through any of the following methods:
Customer Support
Products are fulfilled and shipped from the US. For inquiries, contact us via email.
📧 senseserenity@usa.com
Business Hours
Our team typically responds within 24 hours, Monday-Friday.
POD & American Buyer Essentials
Design That Feels Personal — Quality You Can Trust
🇺🇸 Made in the USA Production
All items are produced and shipped by professional U.S. manufacturing partners.
Your order is printed, packed, and delivered by American workers.
Fast U.S. Shipping
Orders ship directly from U.S.-based facilities — no overseas delays.
Typical delivery time: 3–7 business days.
Secure Packaging
Every product is carefully packed to prevent damage during transit.
Special handling is used for fragile and premium items.
Quality-Checked Before Shipping
Each item is produced on demand and inspected individually before it leaves the facility.
Safe & Easy Checkout
Each item is produced on demand and inspected individually before it leaves the facility.
Hassle-Free Guarantee
If anything arrives damaged or incorrect, you’ll receive a quick replacement or refund — no complicated returns.
Design & Originality
Where Original Art Meets American Craftsmanship
Hand-Drawn Artwork
Every product begins with one of my own illustrations — drawn digitally or by hand.
No templates, no generic designs. Each piece reflects my personal creative process.
Original Concepts Only
Nothing here is mass-made or reused.
Every collection is built from scratch with new themes, new textures, and fresh visual styles.
Artist-Owned Brand
Sense Serenity is a small, artist-led brand — I design everything myself to bring real character and emotion into your home.
Thoughtful Aesthetic
Soft color palettes, minimal composition, clean typography, and modern layouts inspired by calm interior design trends.
Premium Visual Identity
Each product is created to look at home in modern American spaces — cozy, elegant, warm, and easy to style.
Need help?
Legal Notice
This page explains the legal framework behind our business, including brand ownership, compliance, and operating standards.Shipping Policy
Here you’ll find detailed information about processing times, delivery estimates, and how your order is shipped within the United States.
Magazine
Discover curated articles, seasonal guides, inspiration boards, and behind-the-scenes content from my creative process.
Privacy Policy
This section outlines how we collect, use, and protect your personal data to ensure a secure and trustworthy shopping experience.
Terms of Service
Read the full terms governing purchases, website use, and customer responsibilities for a smooth and transparent experience.
Blog
Browse personal stories, tips, updates, and insights about new collections, design inspirations, and brand news.