Privacy Policy
Privacy Policy
At Sense Serenity, your privacy and the security of your personal information are our top priorities. This Privacy Policy outlines how we collect, use, and protect your data. By using our website and purchasing products, you agree to the terms outlined here.
1. Information We Collect
1.1. Personal Information: We collect personal information that you voluntarily provide, such as your name, email address, phone number, and shipping address when you place an order.
1.2. Payment Information: Payment details are collected and processed securely by our third-party payment processors. Sense Serenity does not store payment information.
1.3. Automatic Data: We automatically collect certain information when you visit our site, such as IP address, browser type, and browsing behavior, to improve our website’s performance and user experience.
2. How We Use Your Information
2.1. Order Processing: We use your information to process orders, complete transactions, and provide customer support.
2.2. Communication: We may use your email to send order confirmations, shipping notifications, and updates on your purchase.
2.3. Marketing: With your consent, we may use your information to send promotional materials, special offers, and updates about new products.
3. Data Sharing and Disclosure
3.1. Third-Party Service Providers: We work with trusted third-party providers (e.g., payment processors, shipping companies) to fulfill orders and process payments. They only receive the information needed to perform their services and are required to handle it securely.
3.2. Legal Compliance: We may disclose information if required by law, such as for legal proceedings, court orders, or government investigations.
4. Data Security
4.1. Security Measures: We implement industry-standard security measures to protect your data, including encrypted transactions and secure data storage.
4.2. No Guarantee: While we strive to protect your information, no method of online data transmission is 100% secure. We cannot guarantee absolute security but work diligently to minimize risks.
5. Your Rights
5.1. Access and Correction: You have the right to access, correct, or update your personal information at any time.
5.2. Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe link in emails or contacting us directly.
5.3. Data Deletion**: Upon request, we will delete your personal information, except where we are required to retain it for legal reasons.
6. Cookies and Tracking
6.1. Our website uses cookies to personalize your experience, analyze site traffic, and improve our website. By using our site, you agree to our cookie usage.
6.2. You can disable cookies in your browser settings; however, doing so may affect the functionality of our site.
7. Changes to this Privacy Policy
Sense Serenity reserves the right to update this Privacy Policy as necessary. We will post any changes on this page, so we encourage you to review it periodically.
Contact Us
If you have questions regarding our Privacy Policy or wish to exercise your rights, please contact us:
- Email: senseserenity@usa.com
- Phone: [+36 (20) 587-1725]
Effective Date
This Privacy Policy is effective as of October 31, 2023.