STANDARD TERMS AND CONDITIONS

Terms and Conditions

Welcome to Sense Serenity’s online store! Please carefully read the following terms and conditions, which apply to the use of our online store and the purchase of products we offer. These terms and conditions (T&C) form a binding agreement between Sense Serenity and the user you.

1. General Provisions

1.1. These Terms and Conditions apply to all users and orders placed through Sense Serenity's online store.

1.2. Sense Serenity reserves the right to update these terms from time to time, so we recommend reviewing them regularly for any changes.

2. Products and Services Offered

2.1. Sense Serenity offers a variety of print-on-demand (POD) products, produced by American manufacturers and made by American workers.

2.2. Our products are available exclusively for shipping to U.S. addresses.

3. Order Process

3.1. To place an order, please complete the order process available in our online store.

3.2. By placing an order, you agree to our Terms and Conditions and commit to paying for the products as specified in the order.

4. Payment Terms

4.1. Prices displayed in the online store are in U.S. dollars (USD) and include applicable taxes, unless otherwise noted.

4.2. Payment can be made by credit card during checkout.

5. Shipping Terms

5.1. Products are shipped exclusively to addresses within the United States.

5.2. Delivery times may vary based on the chosen shipping method and the production time for each product.

6. Right of Withdrawal

6.1. Customers have the right to withdraw from the purchase within 14 days of receiving the product, except for customized or personalized products.

6.2. To exercise the right of withdrawal, you must inform Sense Serenity of your decision to cancel.

7. Warranty and Liability

7.1. Customers are entitled to the statutory warranty rights provided by law.

7.2. In the event of defective performance, customers have the right to request a replacement or a price reduction.

8. Limitation of Liability

8.1. Sense Serenity is not responsible for damages resulting from improper use of the product.

8.2. Sense Serenity excludes all liability for technical issues experienced during use of our website.

9. Privacy Policy

9.1. Customer-provided information is handled in compliance with applicable data protection regulations.

9.2. For detailed information on data processing, please see our [Privacy Policy].

10. Dispute Resolution

10.1. These Terms and Conditions and all contractual relationships arising from them are governed by U.S. law.

10.2. Any disputes shall be resolved by a court with jurisdiction over Sense Serenity’s place of business.

Contact Information

If you have any questions, please feel free to reach us at: 

- Email: senseserenity@usa.com

- Phone: [+36 (20) 587-1725] 

Effective Date

These Terms and Conditions are effective as of October 31, 2023, and remain valid indefinitely.